Terms of Sale

1. About these terms These Terms of Sale apply to every purchase made from Hull Sporting Club, whether online at hullsc.co.uk, at a matchday point of sale, or by arrangement with the club office. By completing a purchase you accept these terms. 2. Orders and pricing All prices are shown in pounds sterling and include VAT where applicable. An order is accepted when we send you a confirmation. If an item is mispriced or unavailable we will contact you and offer a replacement or a full refund. 3. Payment Payment is taken in full at the point of order through our payment provider. We do not store your full card details. 4. Delivery UK merchandise orders are normally dispatched within three working days. Delivery timescales are estimates, not guarantees. Risk in goods passes to you on delivery. 5. Merchandise returns You may cancel a merchandise order within 14 days of receipt and return it unworn, unwashed and in its original packaging for a refund. Personalised items — including shirts with printed names or numbers — cannot be returned unless faulty. Faulty goods are refunded, repaired or replaced in line with the Consumer Rights Act 2015. 6. Tickets Tickets are sold subject to the club's ground regulations. Tickets are non-refundable unless a fixture is cancelled, abandoned or rearranged, in which case the ticket will be valid for the rearranged fixture or refunded at face value. Tickets must not be resold for profit. 7. Memberships Memberships run for the stated period and are non-transferable. Membership benefits may vary during the term where circumstances outside our control require it; we will notify members of any material change. 8. Academy programmes Academy places are confirmed only once registration is complete and payment received. A place may be cancelled for a full refund up to 14 days before the programme start date; after that point fees are non-refundable except where the club cancels the programme. Sessions cancelled by the club due to weather or facility availability will be rescheduled or credited. 9. Hospitality Hospitality bookings require payment in full in advance. Cancellations more than 28 days before the fixture receive a full refund; within 28 days the booking is non-refundable but may be transferred to another fixture at the club's discretion. 10. Liability Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud. Otherwise our liability for any purchase is limited to the amount paid for it. 11. Governing law These terms are governed by the law of England and Wales. 12. Contact For any question about an order, refund or cancellation, contact the club through the contact page and quote your order reference.